If you are looking for a place to get answers or make comments regarding improvement initiatives we encourage you to please visit our Blog tab!
If you are looking for help with your own improvement initiative you have found the best value around! We are experienced masters at practical business improvement and we have a vast network of experts that we draw from to fill any need. Please look around our site before visiting our Services tab.
We use an integrated approach of various process improvement frameworks, tools, and techniques to help you meet your business goals. Our people have practical backgrounds and experiences, and they will adapt our proven methods and best practices to your business needs.
Come to us after you have browsed the competition. You’ll recognize the difference in our ability to meet your business goals with practical solutions!
- SEI SCAMPI appraisals – Our Lead Appraisers have the practical background and experience that you need on your appraisal!
- An improvement program – We have the programs, processes, tools, templates, and training necessary to jumpstart your organization now!
- Training courses or workshops – We provide practical improvement workshops, custom training, and SEI authorized training to meet your needs!
- Specific or unique problems fixed fast – Our process experts will help you find the root causes and eliminate your problems quickly and permanently!
- Weaknesses (and strengths) of a subcontractor or vendor identified – Our experience and thoroughness will uncover hidden troubles and save you money!
- Guaranteed results – We help you identify realistic measurable goals and guarantee your organization will reach them!
Process Improvement
Business Competition demands that companies be efficient, effective and practical. There is no time to waste! EPS provides your organization with practical solutions that come from real life and can be easily tailored to various situations.
Our unique philosophy is to help your organization identify risks, then to help eliminate them.
Common problems
* Does your services organization (software, systems, healthcare, finance/investment, consulting, etc.) suffer from too many unforseen issues, too much rework, or excessive cost overruns?
* Is the productivity, morale, and management awareness in your organization too low?
* Is the margin for error on cost and schedule estimates too high?
* Is your answer to any of these questions, “I don’t know, but I should!”?
Can your processes improve?
* Process is what you do. All things are done by some process. The process may be repeatable or not, defined or undefined, but it exists for all things, even the first time.
* An undefined process cannot be controlled or measured because it has no form, but everyone thinks they know the steps (but they don’t match).
* A process that cannot be controlled or measured cannot be improved efficiently because there is too much variation in the results to measure a performance baseline so you won’t know if you actually improved it or made it worse.
* Attempting to improve an unstable process yields further instability and wasted effort like a dog chasing its tail.
* A process must first be defined, then understood. Only then can it be improved. It sounds difficult, but it can be much easier with the right experience and tools. That is how we add value to your improvement initiative!
How long will it take?
* The truth is that it depends on the stability of your current processes, and what goals you have in mind.
* The truth is that no one can really know until your current process is evaluated for weaknesses.
* The common method for process evaluation is to impartially compare your process to an industry standard model.
* An action plan addressing the discovered risks will yield an estimate of change that is specific and unique to your organization’s abilities.
How much will it cost?
There is no easy answer for cost because of the many variables involved. For anyone to say otherwise would be misleading.
* First, you must define what you want to get out of process improvement.
* Next, you will need to determine the current state of your process. This will be your baseline.
* Have an expert compare your current state to your goal and identify the gaps.
* Now you will be able to estimate your costs for process improvement. Our Gap Analysis Workshop is designed to get you to this point.